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Yacht Dapper

Warranty Policy

Warranty Policy

Business Name: Yacht Dapper
Website: https://yachtdapper.com

At Yacht Dapper, we are committed to producing premium, long-lasting marine storage solutions designed for demanding superyacht environments. Our products are manufactured with quality materials and strict attention to detail, and we proudly stand behind them.

This Warranty Policy outlines the warranty coverage, limitations, and claim process for Yacht Dapper products.

1. Warranty Coverage

Yacht Dapper products are covered by a Limited Manufacturer’s Warranty for a period of:

12 (Twelve) Months

from the date of delivery.

This warranty covers manufacturing defects in materials or workmanship under normal intended use.

2. What the Warranty Covers

This warranty applies if the product is found to have a defect caused by:

  • manufacturing faults
  • incorrect assembly from production
  • material failure under normal usage conditions
  • faulty clips or fastening components supplied by Yacht Dapper

If a warranty claim is approved, Yacht Dapper will, at its discretion:

  • repair the product
  • replace the product
  • issue a refund (in rare cases where replacement is not possible)

3. What the Warranty Does NOT Cover

This warranty does not cover damage caused by:

  • improper installation
  • incorrect use or misuse
  • impact damage, dropping, or mishandling
  • drilling, cutting, modifications, or alterations
  • chemical damage (including harsh acids, solvents, or industrial cleaners)
  • excessive heat exposure beyond intended marine use
  • natural wear and tear
  • corrosion or rust caused by external fasteners not supplied by Yacht Dapper
  • damage caused by overloading products beyond their intended weight capacity
  • damage caused by third-party mounting systems not approved by Yacht Dapper

4. Marine Environment Disclaimer

Yacht Dapper products are designed for marine use, however the marine environment can be highly demanding. Warranty coverage remains valid only when products are used in accordance with their intended purpose and installed correctly.

5. Commercial & Professional Use

Yacht Dapper products are designed specifically for professional and commercial yacht use. This warranty remains valid for both private and commercial customers, provided that products are used under normal working conditions and are not abused or misused.

6. Cosmetic Variations

Due to the nature of HDPE and manufacturing processes, slight variations in texture, finish, or colour tone may occur.

These are considered normal and do not qualify as defects under warranty.

7. Warranty Claim Requirements

To submit a warranty claim, customers must provide:

  • order number / proof of purchase
  • description of the issue
  • clear photos or video evidence of the defect
  • installation photos (if requested)
  • shipping address and contact details

Claims submitted without sufficient evidence may be delayed or rejected.

8. Warranty Claim Timeframe

Warranty claims must be submitted within the warranty period.

If a defect is discovered, we recommend contacting Yacht Dapper immediately to prevent further damage.

9. Shipping Costs for Warranty Claims

If the claim is approved:

Yacht Dapper will cover shipping costs only if:

  • the product is confirmed defective due to manufacturing fault
  • the defect occurred under normal intended use

If the product is not found to be defective, or damage is caused by misuse, the customer will be responsible for:

  • return shipping
  • replacement shipping (if a new product is requested)

10. Replacement Terms

If a replacement is issued:

  • the replacement item will be shipped once the defective item has been returned (if required)
  • Yacht Dapper reserves the right to replace with the same or equivalent product model

Replacement products do not restart the original warranty period. The original purchase date remains the reference point.

11. Warranty Exclusions for Custom Products

Custom-made products, custom templates, or specially manufactured designs are covered only for manufacturing defects.

Custom products are not refundable for change-of-mind reasons.

12. Limitation of Liability

Yacht Dapper is not liable for:

  • indirect damages
  • incidental losses
  • loss of earnings
  • operational downtime
  • damage to other equipment stored or mounted in the area

The warranty applies only to the Yacht Dapper product supplied.

13. Right to Reject Warranty Claims

Yacht Dapper reserves the right to reject a warranty claim if:

  • the product has been modified or altered
  • the product has been incorrectly installed
  • the product has been used in a way it was not designed for
  • the warranty period has expired
  • the customer cannot provide proof of purchase

14. How to Submit a Warranty Claim

To submit a warranty claim, please contact us at:

📩 info@yachtdapper.com

Include:

  • your order number
  • product code
  • description of the issue
  • supporting photos/videos

We aim to respond within 3–5 business days.

15. Contact Us

For all warranty queries, please contact:

Yacht Dapper
📩 Email: info@yachtdapper.com
🌍 Website: https://yachtdapper.com